Policies

Delivery Policy

We deliver throughout Grand Cayman. This page explains how delivery works, what it costs and what we need from you on site.

Delivery area and lead time

  • We deliver across Grand Cayman.
  • Stocked items ordered before midday are normally delivered within 2-4 hours.
  • Special-order and non-stocked items are quoted with their own lead time at the point of order.
  • Deliveries run during our normal opening hours. Out-of-hours drops can be arranged in advance and are charged at cost.

Charges

  • Orders of CI$300 or more are delivered free within our standard area.
  • Orders under CI$300 are charged a flat delivery rate, quoted to you before the order is confirmed.

What we need from you

  • A site contact with a working phone number, and safe vehicle access to the drop point.
  • Someone on site to receive and sign for the load. If nobody is there, we may leave the material at the nearest safe point or return it to the yard, and a re-delivery charge will apply.
  • Any site-specific access restrictions told to us at the time of ordering, not on the day.

Checking your delivery

Please check quantities and condition before signing. Note any shortage or visible damage on the delivery note at the time of receipt. Claims for shortages or transit damage must reach us within 48 hours of delivery.

Collection

You are welcome to collect from the yard during opening hours. Call ahead on +1 (345) 927-1191 or +1 (345) 926-6326 and we will have the order picked and ready.

Questions

Call +1 (345) 927-1191 or +1 (345) 926-6326, or email neeta@caymanbuildingsupplies.com.

Last updated September 2, 2026.

Still not sure?

Ask us before you order. A two-minute call is cheaper than a return.